Support
Community Based Support.Search for answers and post your questions on the ColdBricks Forums section. This is an open discussion space where anyone can participate and post questions, ideas, and suggestions about ColdBricks.
Paid Support
For companies that would prefer a more direct and one on one access for support, we offer different support options. See the table below for the different options and what each option includes.
Contact us by filling out this form or via email at info@coldbricks.com to setup a professional support plan.
Support Options
| Premium | Standard | Community | |
|---|---|---|---|
| Access to Forums and Documentation | Yes | Yes | Yes |
| Email notification when updates are available | Yes | Yes | No |
| Email Support * | Yes | Yes | No |
| Phone Support * | Yes | No | No |
| Custom Development ** | Yes | No | No |
| Pricing (3 months) | $1500 | $900 | FREE! |
|
* Email and phone support is only available during business hours
(M-F 9am - 8pm EST) ** Includes the development of up to two (2) custom resources per month. This includes pages, skins, and modules (only front-end functionality, no backend development included). Contact us for more details. |
|||



Professional Services